Cut through the noise
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13 Comments
Sara
5/3/2020 09:17:03 pm
Give a brief short demo (if they are totally unfamiliar with the concept). Then ask them to complete the tasks on their own, and share the reason behind their steps with you & the class.
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Dipa
5/4/2020 12:39:17 am
I usually use simulation for hands-on learning experience. If its 4 or less steps I develop a short camtasia GIF for demo and provide job-aid to perform the step at work.
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Kimberly Devlin
5/29/2020 10:27:16 am
Your label "desired-difficulty" is fantastic...I may borrow that term for the technique. My experience using it has been highly successful too. Thanks for adding to me lexicon!
Kimberly Devlin
5/29/2020 10:30:17 am
Even the brief separation you describe, Sara, between demonstration and performance shifts the "Copy Me" dynamic notably. Your addition of "share your reasons" brings to the surface whether there is understanding or simple repetition of what was seen being modeled. Thanks!
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Vickie
5/13/2020 02:29:59 pm
Sometimes I like to flip the screen to a participant. I then guide the participant through the steps. I find this is helpful because if the process is less than intuitive, lengthy or if the learner prefers hands-on training (usually one-on-one over screen share app).
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Kimberly Devlin
5/29/2020 10:31:57 am
Akin to letting me sit in the driver's seat when exploring a new community...if you want me to recall it in detail, I can't be riding as a passenger! Thank you Vickie.
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Annika Pile
6/1/2020 02:22:19 pm
#7 Ask the learners to pair up review the steps and see what order they would place the software functions. have them review with larger group and then trainer reviews what are to be the correct steps.
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Monique Goodwin
6/1/2020 03:24:04 pm
We try to give them the ability to try things on their own...if we're in a training environment, there's no real harm if they get it wrong. And a lot of the new software we use is pretty intuitive. So most of them can figure out where to click next. We just guide them with valuable feedback along the way.
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6/1/2020 03:29:13 pm
Give them access to sandbox with pre-work. In the pre-work document I would list functions that I would want them to perform. I would not include any steps. This would force them to explore the software prior to coming to training or motivate them to google how to do it. Once they come to training, I can ask who has successfully completed the transaction, and have them show the rest of the class. I would then open it up for discussion to see if anyone did it differently. If no one knew how to do it, I would then demo it and have them follow along.
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6/1/2020 03:32:09 pm
Storyline/Peak also has prompting and testing features where they read the metadata and populate the pop-ups as you click through things on a screencast.
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6/2/2020 04:00:20 pm
Our software isn't very intuitive at first. Letting people fumble around on their first may lead many to be frustrated. But, I could send them a short (5min) overview ideo with upbeat music and demonstrate the basic navigation. Then when we meet for Session 1 I can ask them to go to a few places that were covered in the video. This way they start out showing what they already know and reenforcing how "easy" it is to use. Then I can take them deeper.
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Lia Wilson
6/3/2020 03:57:28 pm
I could ask the learners to tell me what they know already about the software program. If one, or multiple individuals are able to provide sufficient information, I would have them teach the class what they know already by demonstrating on their screen. If no one knew anything, I could give them a digital scavenger hunt that allows them to play around in the software and find key information and then talk as a group as to what they found.
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Jessica Schenck
6/3/2020 04:12:43 pm
I've created Storyline files to teach a new software program before with a Watch It, Try It, Print It option, so learners can progress as they prefer. They can watch the software be explained, they can Try It themselves with guided interactions or if they prefer, they can print out a job aid and use it on the fly.
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